Contact Us

We're Here to Help

Contact Us

Last Updated: October 17, 2026

Whether you have a question about your order, shipping, returns, or product information, the Delightor team is here to help. Send us a message using the form below and we’ll do our best to respond as soon as possible.

Get in Touch

We welcome questions, feedback, and customer support inquiries. If your message is about an existing order, please include your order number whenever possible so we can assist you more efficiently.

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    Email support@delightor.com
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    Business Address Room 1605, Ho King Commercial Centre, Fa Yuen Str, Kowloon, Hong Kong
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    Support Hours Everyday 9:00–17:00
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    Response Time We typically reply within 1–2 business days.

For order-related questions: please include your order number and the email address used for the purchase.

For shipping questions: you may also want to review our Shipping & Delivery page first.

For return requests: please check our Return & Refund page for the applicable process.

Send Us a Message

Fill out the form below and our team will review your request as soon as possible.

Helpful Links

You may find a quick answer here before sending us a message.

FAQ Find answers to common questions about orders, shipping, account access, returns, and more. Shipping & Delivery Learn more about shipping methods, delivery timelines, and international shipping information. Return & Refund Review return eligibility, refund handling, and how to request support for a return.
Please do not send sensitive payment details through the contact form. For security reasons, payment processing is handled separately during checkout.